Free shipping on orders of 2 roses or more · NLLuxury gift box included with every rose

Customer care

Returns & Withdrawal

Draft — under owner review

Your 14-day right of withdrawal

You may withdraw from your purchase within 14 days without giving any reason. This period starts on the day after you, or a person you designate, receive the product.

During this period you may handle the product as you would in a shop to establish its nature, characteristics and functioning. You are only liable for any loss in value that results from handling beyond that.

After you notify us, return the product within 14 days. Return postage is paid by the customer. Return address: Laan van Haamstede 21, 2497 GE Den Haag, Netherlands Owner confirmation required: business address not yet confirmed as return address

We refund all payments received, including the standard delivery costs, within 14 days of receiving your withdrawal, using the same payment method. We may wait with the refund until we have received the product back or you have shown it was sent back.

Model withdrawal form

To: S2R Concepts, Laan van Haamstede 21, 2497 GE Den Haag, Netherlands, info@24kgoldenrose.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):

Ordered on (*) / received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is sent on paper):

Date:

(*) Delete as appropriate.

You can email this form to info@24kgoldenrose.com, or use the online form below.

Withdraw online